At PrompToGo, student privacy and data security are our highest priorities. We are committed to protecting the information of educators, parents, and students who use our platform.
1. Information We Collect
We collect information that you voluntarily provide to us when you register on exploring the PrompToGo platform, express an interest in obtaining information about us or our products and services, or otherwise contact us.
- Educator and Parent Data: Name, email address, school affiliation, and billing information.
- Student Data: We collect minimal student data required for the service to function, typically limited to first names or pseudonyms, grade levels, and interaction logs with the AI for grading and safety monitoring purposes.
2. How We Use Your Information
We use personal information collected via our platform for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To provide safety monitoring to parents and educators via the dashboard.
- To fulfill and manage orders, payments, and subscriptions.
- To respond to user inquiries and offer support.
3. Children's Privacy (COPPA & FERPA Compliance)
Our services are designed to be used in educational environments and by families. We strictly comply with the Children's Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA).
We do not knowingly collect, use, or distribute personal information from children under 13 without verifiable parental or school consent. If you believe we have inadvertently collected such information, please contact us immediately so we can promptly obtain parental consent or remove the information.
4. AI Data Usage
We do not use student data or prompt inputs to train our foundational AI models. The prompts evaluated by our system are processed securely and discarded, except where retained locally for the parent/educator monitoring dashboard as explicitly requested by the account administrator.
5. Contact Us
If you have questions or comments about this privacy policy, please contact us at: promptogo.learn@gmail.com.